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I had the pleasure the other day of attending the Seattle Web Designer's Meetup. It wasn't so much designers, though, as developers, and despite a membership of 66 on the list, and 14 RSVPs, there were only seven people there the entire evening.

We gathered names and current positions: two working, three unemployed, one dedicated freelancer with several contracts underway, and one who described himself as a "web-based small businessman."

As we discussed our current projects, I realized that I was probably the only guy there with any actual passion for design. I had a number of interests that I wanted to talk about-- developing for Django, for NodeJS, for MySQL and Mongo, for jQuery, even my stalled (like everything else) Flash Replacement Projects. I showed off a couple of the unfinished FRPs, and everyone was suitably impressed.

The businessman, it turns out, has a slew of web-based stores where he re-sells speciality items that he buys in bulk from other resources. Basically, he makes money sellings things at a higher price than Amazon, but by creating storefronts that cater directly to the purchaser, rather than a generic storefront that sells everything.

He sells a lot of woo: vitamins, new-age jewerly (think crystals and copper bracelets), yoga supplies, locally produced CDs. And he apparently makes a comfortable enough living at it.

Here's the thing, though: his websites are boring. They're pedestrian; flat colors, table layouts, little interactivity, no mobile compliance at all. And yet he's making money. They look like they came out of 2001, not 2010.

He wanted to hire me. I demurred, saying that I was already gainfully employed. He accepted that but suggested that we stay in touch.

It's still a little frustrating to realize that because he deferred excellence in my field, he's more successful-- by an absolutely essential metric-- than I am. He's willing to be a businessman, to put up cheap, simple stores that sell something people want, no matter how poorly, but in some sense better than the megasites.

Date: 2010-06-04 08:24 pm (UTC)
ext_3294: Tux (Default)
From: [identity profile] technoshaman.livejournal.com
WHAT?! No mobile compliance? I did that in WordPress in ten minutes, and I don't know jack compared to you!

*sigh* I know, never let perfect get in the way of good enough, but that's redonkulous.

Date: 2010-06-05 02:51 am (UTC)
From: [identity profile] woggie.livejournal.com
Perhaps even more horrifying is that businesspeople tend toward stagnation. Either they see something that captures their attention and they want you to do that, no matter how much overhead it has, or they want a boring little site and can't be pleased by all the pizazz you'd like to add.

Date: 2010-06-05 05:30 am (UTC)

Date: 2010-06-05 03:11 pm (UTC)
From: (Anonymous)
I have done a few oogie-boogie websites myself (it helped pay the rent) and it was quite a pain. I have never done any project in my entire life where design parameters completely changes do many times a day. (I'm not joking.)

But the most important thing I learned from it is that web design in this market segment absolutely doesn't matter - neither to the website owner nor to the audience. The owners are totally happy with a website that looks like what they used to have on Geocities back in 1996. And as far the audience is concerned, anyone willing to look through web pages that sell Orgone enhancers, water revitalisers and electric gadgets that zap the viruses that cause cancer, then web design, coding and mobile compliance are absolutely the last things you should be worrying about.

Trust me.

// Frank

Date: 2010-06-05 04:21 pm (UTC)
From: (Anonymous)
I suppose a lot of the customers for "oogie boogie" web sites aren't exactly the most technologically sophisticated. As to "organ enhancers" they're probably too busy being furtive to notice...

An important lesson

Date: 2010-06-07 04:07 am (UTC)
From: (Anonymous)
You have no idea how good this makes me feel. :-)

I consider the amount of sh!# I've had thrown at me by "design experts" when, to take an example, I want to support IE6 within a limited amount of work hours instead of doing what some fanatic considers to be "good" break-the-browsers-and-then-try-to-patch-things-up design. They're like a bogus in-crowd in a typically dysfunctional high school.

It's an important fact that sometimes you can't properly serve
two masters, i.e. optimize for rather different criteria/goals.

If you focus on stuff like figuring out what people want to buy and how to market it, getting salable product, and actually selling it, you can sell stuff.

If you focus on jumping through a lot of extra criteria and pretend that there's no cost in time, labor, opportunity, etc., then you will get what you are focusing on, not what you are, relatively speaking, neglecting.

Your disappointing experience isn't just a valuable lesson for you--it's a valuable lesson for most geeks and nerds, should we be so lucky to run across it.

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Elf Sternberg

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