I had sent a letter, regular postal mail, complaining about how one of the rides at Epcot has strobe lights, but there were no warnings about those strobe lights on the sign.
Much to my pleasant and somewhat stunned surprise, I got a telephone call back from the Vice President of Resort Operations, saying that he'd had one of his people look at the sign and yes, there were no warnings about strobe lights, but that there were indeed strobe lights in the ride, and that he was going to talk to "operations safety" about revising it.
Wow. Someone actually cared, at least enough to call and give the issue a second glance. Cool.
Much to my pleasant and somewhat stunned surprise, I got a telephone call back from the Vice President of Resort Operations, saying that he'd had one of his people look at the sign and yes, there were no warnings about strobe lights, but that there were indeed strobe lights in the ride, and that he was going to talk to "operations safety" about revising it.
Wow. Someone actually cared, at least enough to call and give the issue a second glance. Cool.