Eeeediots!

[elfs]

This afternoon, Omaha took Kouryou-chan out to watch Curious George, and I, having a family-friendly 87 minutes to sit around and wait for them, wandered over to CompUSA. I was going to implement Charlie Stross's recommendation to writers and buy a USB keyboard for my laptop so I could type into the laptop without wearing it out the native keyboard. That happened to Lain, remember, and I'm sure I don't want it to happen to my new laptop, Kusanagi, which finally came in the mail after three and a half months of waiting.

The people at CompUSA are morons. I found a $10 USB laptop and found a salesgeek. "Does this work with Linux?" I asked. The question was somewhat rhetorical; I was reasonably sure it did, but I wanted some confirmation. Anyway, the dude at CompUSA said, and I quote, "Uh, I don't know."

"Well, do any of these work with an iBook?" I said, knowing that the Mach USB keyboard drivers for iBooks were reasonably close to the drivers for Linux, and if one existed the other probably did too.

"You mean, like a Mac?"

"Yeah, like a Mac."

"I don't know." He turned the box over. "Says here it works with Windows 2000 and Windows XP. So probably not."

Whatever happened to customer service? Look, if you want to make a sale, you could go and see if that brand and model has a driver for my computer, yes? And then I might buy it, yes? Do floor people just not get commissions anymore? That's not right.

Comments

[elfs.livejournal.com]

To which my simple reply is that if they're not going to help me in giving them $10, I'm much less inclined to give them $200 later...