Overselling myself?

[elfs]

Is it overselling myself to tell the customer service drone, "Look, when a guy who helped write the Linux kernel can't figure out what's wrong with his Linux-based Android phone, something is wrong with the phone?"

I mean, in the very long list of Linux contributors, my contribution is five lines of support code for the joystick driver, lines I know aren't in the Android phone (because there's no "Microsoft Sidewinder Flight Joystick gameport version without Force Feedback" for it) But that counts, doesn't it?

Comments

[urox.livejournal.com]

I seem to get the majority of them then. I admit, I've gotten bumped to level 2 twice in my entire calling of support, but only *after* I jumped through the level1 reboot hoops again.

Another bad support experience of mine: they told me to hard reset my router when it wasn't working.. knowing I had a static IP (and not that this would wipe that out nor that they were the only ones that could reprogram it).

[mouser.livejournal.com]

Call centers are all a crap-shoot.


"If Only..." (http://xkcd.com/806/)