Medicare Part D
Jan. 28th, 2006 02:30 pmYesterday, I tried to talk to my insurer about an issue, and when I called I got the following message: "Due to changes in Medicare Part D, we are experiencing unusually high call volumes. Your wait is currently one hour, forty-five minutes."
Today, when I stopped by the drug store to pick something up for Omaha, the pharmacist was wearing a headset (and this is a very, very traditional kind of guy; a radio headset just does not look right on him) and he was talking to some poor woman about all the different Part D plans and what they could do for her, and he had absolutely no time for the people in line. Fortunately, most of the business could be handled by his technicians, but he was obviously already stressed out, and it was early yet in the morning.
Today, when I stopped by the drug store to pick something up for Omaha, the pharmacist was wearing a headset (and this is a very, very traditional kind of guy; a radio headset just does not look right on him) and he was talking to some poor woman about all the different Part D plans and what they could do for her, and he had absolutely no time for the people in line. Fortunately, most of the business could be handled by his technicians, but he was obviously already stressed out, and it was early yet in the morning.
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