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Date: 2012-04-27 01:58 am (UTC)Also, you must not complain loudly enough - go back tomorrow and do it again. Talk to other customers and let them know you got a lemon version of the phone and can't get service. Talk to the manager. Demand the contact info of the regional manager, then call them. Demand to speak to HIS boss. Get people's names. Make a show of writing them down.
You need to be more forceful.
(Oh, and it's probably a bug in the WiFi...)